SHIPPING POLICY

Shipping Policy

At PEPTIDES GREY MARKET, we prioritize speed, reliability, and complete customer privacy. Every order is handled with maximum care to ensure your package arrives safely, quickly, and securely at your doorstep.

Below you will find everything you need to know about our processing times, shipping methods, packaging standards, and delivery terms.

1. Order Processing Times

  • Processing Standard: Orders are processed and prepared for dispatch within 1 to 2 business days (Monday through Friday, excluding federal holidays).

  • Same-Day Cut-Off: Orders finalized and paid before 12:00 PM EST are prioritized for same-day processing.

  • Order Confirmation: Once your order is placed, you will receive an automated order confirmation email containing your purchase details.

2. Shipping Rates & Delivery Options

We offer flexible shipping tiers designed to meet your speed and budget requirements:

Shipping Method Estimated Delivery Time Details

Standard Domestic

3 – 5 Business Days

Reliable ground transit with full tracking.

Priority Express

1 – 2 Business Days

Accelerated priority handling for urgent orders.

Overnight Delivery

Next Business Day

Guaranteed overnight transit (where available).

Delivery times are estimates and begin from the date of package dispatch, not the order date.

3. Stealth & Discreet Packaging

We respect your privacy. All purchases are packed under strict discretion:

  • Plain Outer Packaging: Orders are shipped in sturdy, unbranded boxes or opaque padded mailers.

  • No External Identifiers: Outer labels display only necessary postal routing information and a neutral return address. Zero references to product contents, chemical terms, or specialized branding appear on the exterior.

  • Tamper-Evident Seals: Packages are securely sealed to protect against physical damage or unauthorized access during transit.

4. Tracking Your Order

  • As soon as your order is scanned into the carrier system, an automated shipping confirmation email containing your tracking number and tracking link will be sent to you.

  • Please allow up to 24 hours for tracking details to update on the carrier’s portal after receiving your dispatch email.

5. Shipping Address Accuracy & Modifications

  • Double-Check Your Information: Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate.

  • Address Changes: If you notice an error in your delivery address, please reach out through our contact us portal immediately. Once an order has been dispatched, address modifications can no longer be made.

6. Undelivered, Missing, or Damaged Packages

  • Marked as Delivered: If your tracking status shows “Delivered” but you have not received your parcel, please check around your delivery location, building reception, or check with neighbors before contacting customer support.

  • Transit Issues: If your package is significantly delayed, lost in transit, or arrives physically damaged, please document the issue (with photo evidence if damaged) and contact us promptly.

  • Policies & Reshipments: For complete details regarding refunds, reshipments, and lost package claims, please review our official payment and refund policy.

7. Customer Support

Have questions about your shipment or need help tracking an active order? Our support team is ready to assist you.